Service overview

Orthotics & Assistive Devices

Your feet are the foundation of your body. When they are not properly supported, it can lead to discomfort and pain that extends beyond the feet to the knees, hips, and lower back. Our custom orthotics and assistive devices are designed to correct alignment, improve function, and support your body in motion. We begin with a detailed biomechanical assessment to understand how you walk, stand, and distribute weight. Using this information, we create custom orthotics tailored specifically to your foot structure and lifestyle needs—whether for daily wear, work, or athletic activity. Custom orthotics can help address: Foot pain, including plantar fasciitis and heel pain Flat feet or high arches Knee, hip, or lower back discomfort Overuse injuries and strain from prolonged standing or activity Alignment and gait issues In addition to orthotics, we offer a range of assistive devices and bracing solutions to support recovery, stability, and mobility. These may be recommended as part of a broader treatment plan in coordination with physiotherapy or other services. Our focus is not just on short-term relief, but on long-term support—helping you move more comfortably, prevent further injury, and maintain an active, pain-free lifestyle.

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Service-specific FAQs

Orthotics & Assistive Devices questions

Answers to the most common questions about this service and its treatments.

What are custom fitted orthotics?

Custom fitted orthotics are medical-grade shoe inserts designed specifically for your feet. They help support proper alignment, improve biomechanics, and relieve pain caused by foot and lower body conditions.

What conditions can orthotics help with?

Orthotics can help with plantar fasciitis, flat feet, high arches, heel pain, knee pain, shin splints, and lower back discomfort. They are also beneficial for improving posture and reducing strain during daily activities.

How are custom orthotics made?

Your practitioner will assess your feet, gait, and posture, then take a scan or mold of your feet. This information is used to create orthotics tailored to your unique structure and needs.

How long does it take to adjust to orthotics?

It may take a few days to a couple of weeks to fully adjust. You may be advised to gradually increase wear time to allow your body to adapt comfortably.

Are custom orthotics covered by insurance?

Many extended health benefit plans cover custom orthotics, often with a prescription. Coverage varies by provider, so it’s best to check your individual plan details.

What are custom fitted knee braces?

Custom fitted knee braces are supportive devices designed specifically for your knee’s shape, condition, and level of activity. They provide stability, protect injured structures, and help improve movement and function.

What conditions can a knee brace help with?

Knee braces can help with ligament injuries (such as ACL or MCL), meniscus tears, osteoarthritis, patellar tracking issues, and general knee instability. They are also commonly used during recovery or to prevent further injury.

How is a custom knee brace fitted?

A practitioner will assess your knee, measure your leg, and evaluate your movement. Based on your needs, a brace is selected or custom-made to ensure proper fit, comfort, and effectiveness.

Will wearing a knee brace weaken my muscles?

When used appropriately, a knee brace does not weaken your muscles. It is often used alongside a rehabilitation or strengthening program to support recovery and improve joint stability.

Are custom knee braces covered by insurance?

Many insurance plans provide coverage for custom knee braces, often requiring a prescription. Coverage varies, so it’s best to check with your provider for specific details.

What are compression stockings?

Compression stockings are specially designed socks or hosiery that apply gentle, graduated pressure to your legs. This helps improve blood circulation, reduce swelling, and support overall leg health.

Who can benefit from compression stockings?

Compression stockings are beneficial for individuals who experience leg swelling, varicose veins, fatigue from prolonged standing or sitting, or circulation issues. They are also commonly used during travel and pregnancy.

What levels of compression are available?

Compression stockings come in different levels, ranging from mild to medical-grade compression. Your practitioner will recommend the appropriate level based on your condition and needs.

How do I know if my compression stockings fit properly?

A proper fit is essential for effectiveness and comfort. Your legs will be measured to ensure the stockings provide the right amount of pressure without being too tight or restrictive.

Are compression stockings covered by insurance?

Many insurance plans cover compression stockings when prescribed for a medical condition. Coverage varies, so it’s best to check with your provider for specific details.